A stone cross on a church building Ruth Towell

Frequently Asked Questions: advice for churches filling out The National Churches Survey

First of all, thank you for participating in the National Churches Survey. We are grateful for your support, which will help funders, policymakers and denominations address some of the biggest challenges facing churches like yours and help ensure their future.    

We have split the guidance into two sections. The first are general questions about the survey, and the second relate to the different sections in the survey itself. If you are still unsure about anything, or would like to know more, please contact us at policy@nationalchurchestrust.org  

Cliciwch yma i weld y dudalen yn Gymraeg

 

Your questions answered about The National Churches Survey

Helpful advice for filling out each section

Download The National Churches Survey questions

Download the questions

Read through the questions before you begin

We have created a downloadable PDF of all the questions in the survey, so that you can read through them in advance and print them off should you want to. By doing this, you can make sure you have the information you need before you start the survey.

Questions about The National Churches Survey

Who should fill in the survey at your church

In the trial, we found that it is best to collate results as part of a team exercise or by talking to people who are responsible for your building and familiar with your accounts.  

Our PDF containing all the questions in the survey can help with this, as each person can have a copy to hand, which will help your church to prepare the answers to the questions.  

Saving your progress

In order to make sure you save your progress and get back to the survey, there are a couple of steps to follow:

  • Have cookies enabled
  • Do not use a VPN
  • Do not use incognito browsing
  • Use the same device
  • Complete the page you are on, before leaving the survey. For example, leave page two half way through, you will lose the data that you have entered on page two.
  • Once you have completed a page you cannot go back if you exit the survey. For example, if you have completed page two, leave the survey and then go back into the survey, you will be directed to page three and will not be able to get back to page two.
 How long the survey takes to fill in

In the trial the average length of time for completion was an hour and a half, but if you are working as part of a team, it can be quicker than that.

What to do if you are a multi-site church or have multiple buildings

If you are responsible for multiple churches within a group or benefice, please answer on behalf of one of the individual churches. If some figures in your accounts are combined, then please estimate the actual figures. For example, if three churches are combined in your accounts then divide the scores by three.

Please include the church itself and any church halls, attached rooms and outside areas too.

Language in the survey: what is meant by ‘congregation’ and ‘church’

We use the word ‘congregation’ throughout the survey to refer to your worshipping community and ‘church’ to refer to your church, chapel or meeting house.

If any questions are not applicable to you, please leave them blank. Where you are unsure, an estimated answer is acceptable.

Accounting for the differences across churches, including denomination, terminology, worship and customs

There are many different denominations, churches, forms of worship, traditions, customs, terminology, and rules across the UK’s 38,500 churches. The survey is not intended to show that one kind of church is more valued than another. We respect and acknowledge that all churches are different. Where we can, we have allowed some free text boxes to so you can elaborate on your particular circumstances. The survey is designed to capture as much information as we can to understand the challenges that you face and celebrate the successes that you achieve every day.

Can you leave fields blank if you do not know the answer

We recommend you work together with others from your church, so that you can answer as completely as possible. If any questions are not applicable to you, please leave them blank. Where you are unsure, an estimated answer is acceptable.

How will the data be used

The National Churches Survey provides an opportunity to build an evidence base, by listening to the voices of those who care for churches on a daily basis.  

It will help journalists, politicians and decision-makers to better understand church buildings, challenging misconceptions, and enabling better support for those who keep them open and in good repair.  

It will also bring greater attention to the issues that churches face and the amazing things that they do.

 Data protection

The survey is being conducted in accordance with the Marketing Association Code of Conduct. The information you enter will be kept securely and responses will be anonymised.

When will you see the results of the survey

After the survey closes, we will start work on analysing the data. This will be carried out over August and September. We will look to publish the results in October. Please consider signing up to our monthly church newsletter, where we will let you know about the results of the survey.

Helpful advice for filling out each section 

Section One: About your church

The aim here is to learn more about the make-up of your building and its congregation. We are aware that there are different relationships that congregations have with their place of worship. So, what we are trying to do here is get a deeper understanding of this relationship, as well as those who are completing the survey, which will help us to get an overall picture of church buildings across the the UK.

One of the questions in this section relates to listed buildings. If you are unsure if your place of worship is listed, here are some useful links from each nation.  

Section Two: About your church building

In this section, we are trying to establish the condition of your church buildings. By understanding the current repair and maintenance needs of your buildings, we will be able to work out the state of church buildings across the UK. It will also help to identify what types of support, including funding and volunteers, will be needed to help ensure church buildings are kept in good repair.

We have also included in this section a question on objects or artefacts, which are of particular artistic merit and/or national or local historical significance. There is inherently some subjectivity here, but the aim is to try and build a picture of the wonderful and interesting items that are in the UK’s places of worship.

Section Three: Supporting your local community

In this section we are gathering information on the range of care services that take place in churches, including the church hall. Different denominations have different approaches to community activities in their church buildings. There are also differences between churches in a rural or urban setting. This section is not intended to favour one denomination or type of church over another. Your answer here will help us to understand where these activities take place and how extensive they are.

Where we refer to volunteer hours, if you have two people who volunteer for three hours each (six), and five people who volunteer for one hour (five), then will be a total of eleven hours.

If this information is not recorded, please include your best estimate.

Section Four: Managing and resourcing your local community  

In this section we are trying to learn more about how the UK’s churches are supported by different groups, including staff, volunteers and local ‘Friends of’ groups. There are also questions around fundraising tasks too.  

Section Five: Your church’s finances

Here we are trying to understand a churches finances. It would help here to have access to your church’s accounts. In essence what we are asking here is:  

  • how much income did you receive,  
  • how much did you spend and
  • how much usually goes on maintaining the building and spending on major repairs. 

Take part in the National Churches Survey

Thank you for reading our guidance and FAQs on the survey. Click the button below to begin.

Complete the survey

With special thanks to Ecclesiastical Insurance and to Yeomans, who have made this survey possible.